Returns Policy

At ZYRALVIONEX, we strive to ensure that our customers have the best shopping experience possible. However, if you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

Items can be returned within 30 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable Items

Several types of goods are exempt from being returned, such as perishable goods, gift cards, downloadable software, and certain health and personal care items. Please contact our support team for further clarification on non-returnable items.

Return Process

1. Contact our customer service team at [email protected] to initiate a return.
2. Include your receipt or proof of purchase in your return request.
3. Once your return is approved, you will receive instructions on how to send your item back to us.

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Customer Support

If you have any other questions or concerns, please reach out to our customer support team at [email protected]. We are here to assist you 24/7.